Privacy policy

Privacy Policy

Last Updated: December 7, 2025

At EMPIECE™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.empiecebygladys.com or make a purchase from us.

1. Information We Collect

We may collect the following types of information when you use our site:

  • Personal Information: name, billing/shipping address, email, phone number, and payment details.
  • Order Information: product purchases, order history, and preferences.
  • Technical Information: IP address, browser type, device information, and cookies.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Communicate with you (order updates, customer service, marketing emails)
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal and tax obligations

3. Sharing of Information

We do not sell your personal information. We may share information with trusted third parties only to the extent necessary to operate our business:

  • Payment processors (Shopify Payments, PayPal, QuickBooks Payments)
  • Shipping carriers (USPS, UPS, FedEx)
  • Service providers (email marketing platforms, website hosting, analytics)

Each third party is required to protect your information and use it only for the services provided to EMPIECE™.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve site functionality
  • Track usage patterns
  • Personalize your shopping experience
  • Deliver relevant marketing

You can disable cookies in your browser settings, but some features of our site may not function properly.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission or storage system is 100% secure. Use our site at your own risk.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information.

GDPR (European Union & EEA Customers)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your information (“right to be forgotten”)
  • Restrict or object to how your data is processed
  • Request a copy of your data in a portable format
  • Withdraw consent for marketing at any time

We process your information under the legal bases of contract performance, legitimate interest, legal obligations, and consent where required.

California CCPA/CPRA Rights

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share
  • Request access to the personal information we hold about you
  • Request deletion of your personal information (with certain exceptions)
  • Request correction of inaccurate information
  • Opt out of the sale or sharing of personal information
  • Limit the use of sensitive personal information

EMPIECE™ does not sell personal information. To submit a request, contact us at: contact@empiecebygladys.com.

Exercising Your Rights

To access, update, or delete your information, email us at contact@empiecebygladys.com. We may require identity verification for security.

7. Data Controller (GDPR)

For individuals in the EEA or UK, the data controller is:
EMPIECE™ by Gladys
contact@empiecebygladys.com

We use Shopify as our e-commerce platform, which may also act as a data processor. Learn more about Shopify’s privacy practices here: https://www.shopify.com/legal/privacy

8. California: Do Not Sell or Share My Personal Information

While EMPIECE™ does not sell personal information, California residents may still request to opt out of data sharing for advertising purposes. To submit a request, email: contact@empiecebygladys.com.

9. Children’s Privacy

Our site is not directed to individuals under 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent revision. Continued use of our site after updates indicates acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@empiecebygladys.com.